Terms of Service

Terms of Service

Last updated: 13 May 2025

These Terms of Service outline the rules and expectations of Paint + Pop when you book a service with us. By securing a booking, you agree to the terms below.


1. Booking Fee

A non-refundable booking fee is required to hold the service(s) for your event. No date is confirmed until this booking fee is received.

2. Melbourne Weather & Outdoor Events

We require a flat, safe surface and adequate cover overhead (from both sun and rain) for all outdoor bookings.

We trust that clients will have an indoor alternative in the event of poor weather. Our team will arrive and be ready to perform the booked service, and full payment remains due regardless of weather conditions.

3. Rescheduling & Cancellations

If you need to cancel or reschedule:

4. Adult Supervision

Paint + Pop entertainers are not responsible for supervising children. Please ensure an adult is present during the service.

5. GST Notice

All services rendered after 22 February 2025 are subject to a 10% GST, and your invoice will reflect this in accordance with Australian tax law.

6. Facebook & Messenger Integration

For users interacting with us via Facebook or Messenger:

7. Subcontracted Artists

Our artists are independent professionals who work under strict Paint + Pop quality standards, including:

8. Media & Social Media

Photos taken during events may be used for social media or promotional purposes only with verbal permission from the child and guardian.


Contact Information

If you have any questions, concerns, or comments about our terms of service, you may contact us using the information below:

By e-mail: info@paintandpop.com.au
By Phone: +61 403 429 586

We reserve the right to update these Terms of Service at any time without prior notice.